Privacy Policy

Last updated December 12, 2021

Thank you for choosing to be part of our community at EcoReceipt Ltd (“Company,” “we,” “us,” or “our“). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices with regard to your personal information, please contact us at admin@ecoreceipt.co.uk.

This privacy notice describes how we might use your information if you:

Visit our website at http://ecoreceipt.co.uk

Download and use our mobile application — EcoReceipt

Engage with us in other related ways ― including any sales, marketing, or events

In this privacy notice, if we refer to:

“Website,” we are referring to any website of ours that references or links to this policy

“App,” we are referring to any application of ours that references or links to this policy, including any listed above

“Services,” we are referring to our Website, App, and other related services, including any sales, marketing, or events

The purpose of this privacy notice is to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it. If there are any terms in this privacy notice that you do not agree with, please discontinue use of our Services immediately.

Please read this privacy notice carefully, as it will help you understand what we do with the information that we collect.

 

TABLE OF CONTENTS

  1. WHAT INFORMATION DO WE COLLECT?
  2. HOW DO WE USE YOUR INFORMATION?
  3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?
  4. WHO WILL YOUR INFORMATION BE SHARED WITH?
  5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
  6. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
  7. HOW LONG DO WE KEEP YOUR INFORMATION?
  8. HOW DO WE KEEP YOUR INFORMATION SAFE?
  9. DO WE COLLECT INFORMATION FROM MINORS?
  10. WHAT ARE YOUR PRIVACY RIGHTS?
  11. CONTROLS FOR DO-NOT-TRACK FEATURES
  12. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
  13. DO WE MAKE UPDATES TO THIS NOTICE?
  14. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
  15. HOW CAN YOU REVIEW, UPDATE OR DELETE THE DATA WE COLLECT FROM YOU?

WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you registeron the Services, express an interest in obtaining information about us or our productsand Services, when you participate in activities on the Services or otherwise whenyou contact us.

The personal information that we collect depends on the context of your interactionswith us and the Services, the choices you make and the products and features youuse. The personal information we collect may include the following:

Personal Information Provided by You. We collect names; phone numbers; emailaddresses; mailing addresses; job titles; usernames; passwords; contactpreferences; gender; age; married status; country; and other similar information.

Social Media Login Data. We may provide you with the option to register with ususing your existing social media account details, like your Facebook, Twitter or othersocial media account. If you choose to register in this way, we will collect theinformation described in the section called “HOW DO WE HANDLE YOUR SOCIALLOGINS?” below.

All personal information that you provide to us must be true, complete and accurate,and you must notify us of any changes to such personal information.

Information collected through our App

In Short: We collect information regarding your geolocation, mobile device, pushnotifications, when you use our App.

If you use our App, we also collect the following information:

Geolocation Information. We may request access or permission to and tracklocation-based information from your mobile device, either continuously orwhile you are using our App, to provide certain location-based services. If youwish to change our access or permissions, you may do so in your device’ssettings.

Mobile Device Access. We may request access or permission to certainfeatures from your mobile device, including your mobile device’s camera, smsmessages, social media accounts, storage, and other features. If you wish tochange our access or permissions, you may do so in your device’s settings.

Mobile Device Data. We automatically collect device information (such as yourmobile device ID, model and manufacturer), operating system, versioninformation and system configuration information, device and applicationidentification numbers, browser type and version, hardware model, Internetservice provider and/or mobile carrier, and Internet Protocol (IP) address (orproxy server). If you are using our App, we may also collect information aboutthe phone network associated with your mobile device, your mobile device’soperating system or platform, the type of mobile device you use, your mobiledevice’s unique device ID and information about the features of our App youaccessed.

Push Notifications. We may request to send you push notifications regardingyour account or certain features of the App. If you wish to opt-out fromreceiving these types of communications, you may turn them off in yourdevice’s settings.

This information is primarily needed to maintain the security and operation of ourApp, for troubleshooting and for our internal analytics and reporting purposes.

  1. HOW DO WE USE YOUR INFORMATION?

In Short: We process your information for purposes based on legitimate businessinterests, the fulfillment of our contract with you, compliance with our legalobligations, and/or your consent.

We use personal information collected via our Services for a variety of businesspurposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform acontract with you, with your consent, and/or for compliance with our legal obligations.We indicate the specific processing grounds we rely on next to each purpose listedbelow.

We use the information we collect or receive:

To facilitate account creation and logon process. If you choose to link youraccount with us to a third-party account (such as your Google or Facebookaccount), we use the information you allowed us to collect from those thirdparties to facilitate account creation and logon process for the performance ofthe contract. See the section below headed “HOW DO WE HANDLE YOURSOCIAL LOGINS?” for further information.

To post testimonials. We post testimonials on our Services that may containpersonal information. Prior to posting a testimonial, we will obtain your consentto use your name and the content of the testimonial. If you wish to update, ordelete your testimonial, please contact us at admin@ecoreceipt.co.uk and besure to include your name, testimonial location, and contact information.

Request feedback. We may use your information to request feedback and tocontact you about your use of our Services.

To enable user-to-user communications. We may use your information inorder to enable user-to-user communications with each user’s consent.

To manage user accounts. We may use your information for the purposes ofmanaging our account and keeping it in working order.

To send administrative information to you. We may use your personalinformation to send you product, service and new feature information and/orinformation about changes to our terms, conditions, and policies.

To protect our Services. We may use your information as part of our effortsto keep our Services safe and secure (for example, for fraud monitoring andprevention).

To enforce our terms, conditions and policies for business purposes, tocomply with legal and regulatory requirements or in connection with ourcontract.

To respond to legal requests and prevent harm. If we receive a subpoenaor other legal request, we may need to inspect the data we hold to determinehow to respond.

Fulfill and manage your orders. We may use your information to fulfill andmanage your orders, payments, returns, and exchanges made through theServices.

Administer prize draws and competitions. We may use your information toadminister prize draws and competitions when you elect to participate in ourcompetitions.

To deliver and facilitate delivery of services to the user. We may use yourinformation to provide you with the requested service.

To respond to user inquiries/offer support to users. We may use yourinformation to respond to your inquiries and solve any potential issues youmight have with the use of our Services.

To send you marketing and promotional communications. We and/or ourthird-party marketing partners may use the personal information you send tous for our marketing purposes, if this is in accordance with your marketingpreferences. For example, when expressing an interest in obtaininginformation about us or our Services, subscribing to marketing or otherwisecontacting us, we will collect personal information from you. You can opt-out ofour marketing emails at any time (see the “WHAT ARE YOUR PRIVACYRIGHTS?” below).

Deliver targeted advertising to you. We may use your information to developand display personalized content and advertising (and work with third partieswho do so) tailored to your interests and/or location and to measure itseffectiveness.

For other business purposes. We may use your information for otherbusiness purposes, such as data analysis, identifying usage trends,determining the effectiveness of our promotional campaigns and to evaluateand improve our Services, products, marketing and your experience. We mayuse and store this information in aggregated and anonymized form so that it isnot associated with individual end users and does not include personalinformation

 

  1. WILL YOUR INFORMATION BE SHARED WITHANYONE?

In Short: We only share information with your consent, to comply with laws, toprovide you with services, to protect your rights, or to fulfill business obligations.

We may process or share your data that we hold based on the following legal basis:

Consent: We may process your data if you have given us specific consent touse your personal information for a specific purpose.

Legitimate Interests: We may process your data when it is reasonablynecessary to achieve our legitimate business interests.

Performance of a Contract: Where we have entered into a contract with you,we may process your personal information to fulfill the terms of our contract.

Legal Obligations: We may disclose your information where we are legallyrequired to do so in order to comply with applicable law, governmentalrequests, a judicial proceeding, court order, or legal process, such as inresponse to a court order or a subpoena (including in response to publicauthorities to meet national security or law enforcement requirements).

Vital Interests: We may disclose your information where we believe it isnecessary to investigate, prevent, or take action regarding potential violationsof our policies, suspected fraud, situations involving potential threats to thesafety of any person and illegal activities, or as evidence in litigation in whichwe are involved.

More specifically, we may need to process your data or share your personalinformation in the following situations:

Business Transfers. We may share or transfer your information in connectionwith, or during negotiations of, any merger, sale of company assets, financing,or acquisition of all or a portion of our business to another company.

Vendors, Consultants and Other Third-Party Service Providers. We mayshare your data with third-party vendors, service providers, contractors oragents who perform services for us or on our behalf and require access tosuch information to do that work. Examples include: payment processing, dataanalysis, email delivery, hosting services, customer service and marketingefforts. We may allow selected third parties to use tracking technology on theServices, which will enable them to collect data on our behalf about how youinteract with our Services over time. This information may be used to, amongother things, analyze and track data, determine the popularity of certaincontent, pages or features, and better understand online activity. Unlessdescribed in this notice, we do not share, sell, rent or trade any of yourinformation with third parties for their promotional purposes. We have contractsin place with our data processors, which are designed to help safeguard yourpersonal information. This means that they cannot do anything with yourpersonal information unless we have instructed them to do it. They will also notshare your personal information with any organization apart from us. They alsocommit to protect the data they hold on our behalf and to retain it for the periodwe instruct.

Affiliates. We may share your information with our affiliates, in which case wewill require those affiliates to honor this privacy notice. Affiliates include ourparent company and any subsidiaries, joint venture partners or othercompanies that we control or that are under common control with us.

Business Partners. We may share your information with our businesspartners to offer you certain products, services or promotions

  1. WHO WILL YOUR INFORMATION BE SHARED WITH?

In Short: We only share information with the following categories of third parties.

We only share and disclose your information with the following categories of thirdparties. If we have processed your data based on your consent and you wish torevoke your consent, please contact us using the contact details provided in thesection below titled “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?”.

Data Analytics Services

Data Storage Service Providers

Sales & Marketing Tools

Social Networks

  1. DO WE USE COOKIES AND OTHER TRACKINGTECHNOLOGIES?

In Short: We may use cookies and other tracking technologies to collect and storeyour information.

We may use cookies and similar tracking technologies (like web beacons and pixels)to access or store information. Specific information about how we use suchtechnologies and how you can refuse certain cookies is set out in our Cookie Notice.

  1. HOW DO WE HANDLE YOUR SOCIAL LOGINS?

In Short: If you choose to register or log in to our services using a social mediaaccount, we may have access to certain information about you.

Our Services offers you the ability to register and login using your third-party socialmedia account details (like your Facebook or Twitter logins). Where you choose to dothis, we will receive certain profile information about you from your social mediaprovider. The profile information we receive may vary depending on the social mediaprovider concerned, but will often include your name, email address, friends list,profile picture as well as other information you choose to make public on such socialmedia platform.

We will use the information we receive only for the purposes that are described in thisprivacy notice or that are otherwise made clear to you on the relevant Services.Please note that we do not control, and are not responsible for, other uses of yourpersonal information by your third-party social media provider. We recommend thatyou review their privacy notice to understand how they collect, use and share yourpersonal information, and how you can set your privacy preferences on their sitesand apps.

  1. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfill the purposesoutlined in this privacy notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for thepurposes set out in this privacy notice, unless a longer retention period is required orpermitted by law (such as tax, accounting or other legal requirements). No purpose inthis notice will require us keeping your personal information for longer than the periodof time in which users have an account with us.

When we have no ongoing legitimate business need to process your personalinformation, we will either delete or anonymize such information, or, if this is notpossible (for example, because your personal information has been stored in backuparchives), then we will securely store your personal information and isolate it fromany further processing until deletion is possible.

  1. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through a system oforganizational and technical security measures.

We have implemented appropriate technical and organizational security measuresdesigned to protect the security of any personal information we process. However,despite our safeguards and efforts to secure your information, no electronictransmission over the Internet or information storage technology can be guaranteedto be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals,or other unauthorized third parties will not be able to defeat our security, andimproperly collect, access, steal, or modify your information. Although we will do ourbest to protect your personal information, transmission of personal information to andfrom our Services is at your own risk. You should only access the Services within asecure environment.

  1. DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect data from or market to children under 18years of age.

We do not knowingly solicit data from or market to children under 18 years of age. Byusing the Services, you represent that you are at least 18 or that you are the parentor guardian of such a minor and consent to such minor dependent’s use of theServices. If we learn that personal information from users less than 18 years of agehas been collected, we will deactivate the account and take reasonable measures topromptly delete such data from our records. If you become aware of any data wemay have collected from children under age 18, please contact us atadmin@ecoreceipt.co.uk.

  1. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: In some regions, such as the European Economic Area (EEA) and UnitedKingdom (UK), you have rights that allow you greater access to and control over yourpersonal information. You may review, change, or terminate your account at anytime.

In some regions (like the EEA and UK), you have certain rights under applicable dataprotection laws. These may include the right (i) to request access and obtain a copyof your personal information, (ii) to request rectification or erasure; (iii) to restrict theprocessing of your personal information; and (iv) if applicable, to data portability. Incertain circumstances, you may also have the right to object to the processing of yourpersonal information. To make such a request, please use the contact detailsprovided below. We will consider and act upon any request in accordance withapplicable data protection laws.

If we are relying on your consent to process your personal information, you have theright to withdraw your consent at any time. Please note however that this will notaffect the lawfulness of the processing before its withdrawal, nor will it affect theprocessing of your personal information conducted in reliance on lawful processinggrounds other than consent.

If you are a resident in the EEA or UK and you believe we are unlawfully processingyour personal information, you also have the right to complain to your local dataprotection supervisory authority. You can find their contact details here:https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.

If you are a resident in Switzerland, the contact details for the data protectionauthorities are available here: https://www.edoeb.admin.ch/edoeb/en/home.html.

If you have questions or comments about your privacy rights, you may email us atadmin@ecoreceipt.co.uk.

Account Information

If you would at any time like to review or change the information in your account orterminate your account, you can:

Log in to your account settings and update your user account.

Contact us using the contact information provided.

Upon your request to terminate your account, we will deactivate or delete youraccount and information from our active databases. However, we may retain someinformation in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with applicable legalrequirements.

Cookies and similar technologies: Most Web browsers are set to accept cookiesby default. If you prefer, you can usually choose to set your browser to removecookies and to reject cookies. If you choose to remove cookies or reject cookies, thiscould affect certain features or services of our Services. To opt-out of interest-basedadvertising by advertisers on our Services visit http://www.aboutads.info/choices/.

Opting out of email marketing: You can unsubscribe from our marketing email listat any time by clicking on the unsubscribe link in the emails that we send or bycontacting us using the details provided below. You will then be removed from themarketing email list — however, we may still communicate with you, for example tosend you service-related emails that are necessary for the administration and use ofyour account, to respond to service requests, or for other non-marketing purposes.To otherwise opt-out, you may:

  1. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems and mobile applicationsinclude a Do-Not-Track (“DNT”) feature or setting you can activate to signal yourprivacy preference not to have data about your online browsing activities monitoredand collected. At this stage no uniform technology standard for recognizing andimplementing DNT signals has been finalized. As such, we do not currently respondto DNT browser signals or any other mechanism that automatically communicatesyour choice not to be tracked online. If a standard for online tracking is adopted thatwe must follow in the future, we will inform you about that practice in a revisedversion of this privacy notice.

  1. DO CALIFORNIA RESIDENTS HAVE SPECIFICPRIVACY RIGHTS?

In Short: Yes, if you are a resident of California, you are granted specific rightsregarding access to your personal information.

California Civil Code Section 1798.83, also known as the “Shine The Light” law,permits our users who are California residents to request and obtain from us, once ayear and free of charge, information about categories of personal information (if any)we disclosed to third parties for direct marketing purposes and the names andaddresses of all third parties with which we shared personal information in theimmediately preceding calendar year. If you are a California resident and would liketo make such a request, please submit your request in writing to us using the contactinformation provided below.

If you are under 18 years of age, reside in California, and have a registered accountwith a Service, you have the right to request removal of unwanted data that youpublicly post on the Services. To request removal of such data, please contact ususing the contact information provided below, and include the email addressassociated with your account and a statement that you reside in California. We willmake sure the data is not publicly displayed on the Services, but please be awarethat the data may not be completely or comprehensively removed from all oursystems (e.g. backups, etc.).

  1. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we will update this notice as necessary to stay compliant withrelevant laws.

We may update this privacy notice from time to time. The updated version will beindicated by an updated “Revised” date and the updated version will be effective assoon as it is accessible. If we make material changes to this privacy notice, we maynotify you either by prominently posting a notice of such changes or by directlysending you a notification. We encourage you to review this privacy notice frequentlyto be informed of how we are protecting your information.

  1. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may email us atadmin@ecoreceipt.co.uk or by post to:

EcoReceipt Ltd

M-SParc Menai Science Park,

Gaerwen, Anglesy LL60 6AG

United Kingdom

  1. HOW CAN YOU REVIEW, UPDATE, OR DELETE THEDATA WE COLLECT FROM YOU?

Based on the applicable laws of your country, you may have the right to requestaccess to the personal information we collect from you, change that information, ordelete it in some circumstances. To request to review, update, or delete yourpersonal information, please visit: https://ecoreceipt.co.uk/contacts/.